I don't know why they do this,but it is a VERY common problem
,and the plastic axle-centres aren't available as spares..
It is also the same with their Mainline predecessors,where this is virtually guaranteed to happen,[bear this in mind if contemplating buying a secondhand Mainline loco!],the only feasable repair is to turn-up some replacement axle-centres from tufnol in a lathe,or,as you say,confine the Bachmann chassis to the scrap box and build an etched kit replacement,Comet kits spring to mind...with wheels from either Romford,Sharman,Gibson,or Ultrascale......

It is also the same with their Mainline predecessors,where this is virtually guaranteed to happen,[bear this in mind if contemplating buying a secondhand Mainline loco!],the only feasable repair is to turn-up some replacement axle-centres from tufnol in a lathe,or,as you say,confine the Bachmann chassis to the scrap box and build an etched kit replacement,Comet kits spring to mind...with wheels from either Romford,Sharman,Gibson,or Ultrascale......
