Right! After lurking for a couple of days. Yep! That was as long as could wait!
I like to credit good customer service when I come across it and I have just had dealings with someone who displays excellent customer service.
I just bought some stuff from Wizard Models (http://www.wizardmodels.co.uk) and I have to say that I am impressed. The product I ordered arrive after only a couple of days. It was, however, slightly incorrect (the wrong wire included). So, this morning, at sparrow's whatsit, I e-mailed them to explain. I have just received a reply apologizing and informing me that the correct wire is in the post.
The person in question is Andrew and I would like congratulate you on your service.
Nuff sed!
Ian
I like to credit good customer service when I come across it and I have just had dealings with someone who displays excellent customer service.
I just bought some stuff from Wizard Models (http://www.wizardmodels.co.uk) and I have to say that I am impressed. The product I ordered arrive after only a couple of days. It was, however, slightly incorrect (the wrong wire included). So, this morning, at sparrow's whatsit, I e-mailed them to explain. I have just received a reply apologizing and informing me that the correct wire is in the post.
The person in question is Andrew and I would like congratulate you on your service.
Nuff sed!
Ian