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The best place for information about CT Elektronik (Tran) decoders is the website run by Arnold Huebsch. He even has some documentation which is better than the standard manuals from Mr Tran.

If you get really stuck, try emailing Arnold with all the symptoms and I am sure he will help. He's pretty good about that, even if you did not buy from him, and his English is perfect. He can be slow to reply if he is away at one of the major exhibtions or trade fairs in Austria or Germany, but that's usually announced on his website.
 
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