QUOTE (baz @ 27 Jan 2008, 20:31)
<{POST_SNAPBACK}>I always support my local model shop when I can but they can't supply everything I want, so I look else where.
The decoders in question were MRC American sound decoders which to my knowledge are not available in the UK.
***Theres a good reason why nobody wants to distribute them Baz:
Sorry to rain on your parade but I just spent today ripping yet another one out of a loco for a client and binning it, as it was simply not able to be controlled properly sound or loco wise - it was replaced by an ESU.
The low price reflects the quality.... The "inside comment" is forget using CV's - adjust them with a 5 pound hammer.
QUOTE (baz @ 27 Jan 2008, 20:31)
<{POST_SNAPBACK}>I think I am quite within my right to buy from where ever I want it's my money.
***As do I Baz - in fact I said so I think... I simply made the point generally/not specifically to you, that good local retailers are a valuable thing to have. We clearly agree on that!
QUOTE (baz @ 27 Jan 2008, 20:31)
<{POST_SNAPBACK}>I would like to know how the customs actually come to that price! There was a handling charge of £1 so I still paid £17.48 on £60.00 pounds worth. To me that seems more than just VAT.
***UPS, the post office and anyone else have to create paperwork to charge you. You simply have to insist on a copy of it.
They'd get reamed well and truly by the regulators if they simply made it up as they went!
QUOTE (baz @ 27 Jan 2008, 20:31)
<{POST_SNAPBACK}>It was not UPS that was used just Royal Mail who in the past I have always found pretty good.
***Yes from my own clients comments when I export some of my products to UK The mail is usually good...However they do seem to have have occasional "look closer" periods - probably motivated more by things other than a few pence of VAT and its during these that a bit more attention gets paid...
As I said earlier UPS are not really good for an international "retail purchaser" as costs are high for small value small parcels but in fact they are actually quite good value for larger shipments... and as was noted, they follow a firm set of policies so always charge apropriate local tax and duty without fail....or favour.
***80 CLass: Re the comment that they charged you too much, they always produce an invoice for every transaction - they have to.
Insisting on a copy is the best check. Frankly though a single decoder should never have been anything other than airmail post - It was stupid of your US retailer to ship it any other way
I can only relate my own experience with them: Not as good as Fedex to deal with but better cost wise....Quite economical, reasonably on time and easy to track... Their greatest weakness seems to be p-poor customer service staff in their call centre, fortunately for me offset by having a direct phone line for their accounts section (after a long hunt for it) and a really good local Perth sub-contractors who give great service.
Kind regards
Richard
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