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Chief mouser
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11,775 Posts
John,

Do what I do, attend your local model railway show. I have found these to be a good source of useful advice and have frequently found items that even my "local" model shop (twenty five miles away in Faversham) is unable to supply. Aditionally I have found many of them will often be able to get spares for older items of both English and Continental stock.

regards

John
 

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Chief mouser
Joined
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11,775 Posts
QUOTE (dbclass50 @ 28 Nov 2006, 07:40) <{POST_SNAPBACK}>I think it's all down to whoever looks at the initial e-mail.

I have to agree with you here, with two examples from opposite ends of the spectrum. The first case, a query to Vollmer, came back with a reply after thee weeks, the other a request to Faller for a sprue missing from a kit via e-mail resulted in the miising sprue being to my home within 3 days - now that's what I call service!

Regards

John
 
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