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Hello guys, i'm new here and generally dont ever post on forums but I felt I needed to ask this question due to no reletive information found online, maybe I didnt look hard enough but I did spend a decent amount of time looking.
Okay so I have three brand new locos that are experiencing the same issue so I know it's not a fault in the loco, well unless the unlucky event that all are faulty. I have a power track connected to the z21 and four straight tracks connect to the power track. I have programmed the loco to the track, I also checked the input voltage on the track through the z21 app and it was set to 20, I later figured out that the basic z21 does not have the option to change direct voltage to the track.
So the situation looks like this, if I have the loco on low speed running from one end of the track to the other, lights flicker and it loses power after. Sometimes it doesnt completely lose power and the loco gidders, shakes? The power loss is random to a degree. If I physically move the loco slightly on track backwerds or forwards it reconnects to the current? And it can be moved again with controller to lose power again after it runs for a short distance, as if it doesnt have constant power. The tracks are new and clean barly used. I got the tracks and z21 from a starter set. I have not connected the z21 to wifi becuase I use wifi from my mobile device perhaps thats the problem? I have not updated it? didnt seem to find anything about that online as well? I know theres power running to the tracks becuase I can hear it if I put my forearm on any part of the track. Could the z21 be faulty? or a short in the power track or somewhere in the z21? Everythings new and barely used.
I thought it might be a few faulty tracks so I switched those out where the power failure accured the most and it just caused the power failure to happen on different sections of the small stretch of track. This is my first time dealing with DC or DCC or this hobby in any sort so I dont have any experience to compare the behaviour and what to expect. I feel as this is something uncommon and shouldnt happen considering the price alone. I changed the location of the power track "that feeds the current to the track" to the end of the four straight tracks and most power failures happend right by the power track or somewhere in the middle of the four, last time I messed around with it. I'm not sure if thats any help.
This happens using the Wlanmaus and the app on my andriod phone.
I hope to hear back from the community and I hope it's a issue that can be resolved easly.
Thank you for your time.
Okay so I have three brand new locos that are experiencing the same issue so I know it's not a fault in the loco, well unless the unlucky event that all are faulty. I have a power track connected to the z21 and four straight tracks connect to the power track. I have programmed the loco to the track, I also checked the input voltage on the track through the z21 app and it was set to 20, I later figured out that the basic z21 does not have the option to change direct voltage to the track.
So the situation looks like this, if I have the loco on low speed running from one end of the track to the other, lights flicker and it loses power after. Sometimes it doesnt completely lose power and the loco gidders, shakes? The power loss is random to a degree. If I physically move the loco slightly on track backwerds or forwards it reconnects to the current? And it can be moved again with controller to lose power again after it runs for a short distance, as if it doesnt have constant power. The tracks are new and clean barly used. I got the tracks and z21 from a starter set. I have not connected the z21 to wifi becuase I use wifi from my mobile device perhaps thats the problem? I have not updated it? didnt seem to find anything about that online as well? I know theres power running to the tracks becuase I can hear it if I put my forearm on any part of the track. Could the z21 be faulty? or a short in the power track or somewhere in the z21? Everythings new and barely used.
I thought it might be a few faulty tracks so I switched those out where the power failure accured the most and it just caused the power failure to happen on different sections of the small stretch of track. This is my first time dealing with DC or DCC or this hobby in any sort so I dont have any experience to compare the behaviour and what to expect. I feel as this is something uncommon and shouldnt happen considering the price alone. I changed the location of the power track "that feeds the current to the track" to the end of the four straight tracks and most power failures happend right by the power track or somewhere in the middle of the four, last time I messed around with it. I'm not sure if thats any help.
This happens using the Wlanmaus and the app on my andriod phone.
I hope to hear back from the community and I hope it's a issue that can be resolved easly.
Thank you for your time.