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Frustrated newby to lenz dcc

975 Views 6 Replies 5 Participants Last post by  golly39pg
Can anyone help me with a problem on my brand new lenzlh101 plus!?, i managed only to change loco addresses on 2 locos before it gave up and refuses to accept any new addresses bar 0003?,i even reset factory settings on the base station to no avail carnt have all my locos just answering to 0003!!,feel like ive bout £350worth of junk?, any ideas people??, i need help
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Hi all ive done so far was on the hand set gone to reset factory settings?, no idea how to reset the base station, did try deleting all loco addresses and starting again but alas would only recognise 0003?
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I'm on ancient LH100 so nothing to suggest beyond the basic trick for devices with firmware of 'leave off power for 24 hours, and retry'.

However, fear not the warranty covers you.Can the retailer offer any advice? If not, another retailer I would try is 'Coastal DCC' as Kevin Dickerson is a mine of information. The backstop is A and H models as soon as they reopen 10 am Tuesday for advice, on the basis that they will ultimately end up handling any warranty claim as the UK Lenz agent.
Hi thank you for that, im sending it back to rails of Sheffield give them a chance to have a look, then if no joy on to a and h didn't realize they we're the uk agents, this forum is invaluable and i thank all those who have offered advice so thanks once again
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