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Just sent off an email to Hattons for any information they might have, I seriously hope that signalbox are mistaken as lets face it the model has only been around for about 2 months or so. I would assume heljan will have made enough to replace a very large percentage of the original run if not all of them.

I wonder if this has had any bearing on them deciding to make a second batch of locos after stating this wouldn't be happening.
 

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received this from Hattons.......

Thank you for your email. Heljan have now supplied us with replacement
chassis's, so if you could please return the model to us we will replace the
chassis for you. Please send it with a covering letter detailing your name,
address, invoice number, the problem and the solution you would like.

Not bad really. I don't mind standing the return postage and I suppose if they count them out and count them back in again it prevents the faulty ones being sold on ebay later. I agree about the lack of official affirmation of the problem via the model press this time round and would expect better next time, after all they managed to sort out the class 47 roof issue quickly and even managed to get some good press for doing so.
 
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