[hoonsou]

That's absolutely diabolical and a quick and complete remedy at the highest level is needed. You have my sympathy until that remedy is found, John.

 

[John Webb]

That's absolutely diabolical and a quick and complete remedy at the highest level is needed. You have my sympathy until that remedy is found, John.

Thanks for the sympathy, but it's caused by Crohn's disease - unwanted bugs in the gut and it's they who have decided they don't like alcohol. Currently no known cure, only treatment of the symptoms.....

 

[Graham Plowman]

Sorry to hear of your medical situation and my apologies for not being as sensitive as I should be.

I ended up phoning Hereford Models myself to find out what was happening. The fella I spoke to admitted that they had received my emails but not responded to any of them. Not sure how people run a business like that! Turns out that my father's order was on its way and that it was my order that was the problem. A case of an item being advertised on the website that wasn't actually in stock... This is quite normal when shops don't have their POS system linked to there website/stock control system. They have refunded me without a problem. Seemed helpful.

 

[John Webb]

Sorry to hear of your medical situation and my apologies for not being as sensitive as I should be.

That's quite OK - you weren't to know. I used to enjoy UK ciders in particular but haven't now for over 20 years, alas! 😢