Hornby Customer Service

2097 Views 14 Replies 12 Participants Last post by Eamonn macHarris, Mar 22, 2007

paul_d

Discussion Starter · Mar 12, 2007

Basic question, those of you that have e-mailed Hornby's customer service, via their website; well how long did it take to get a reply? I have been waiting over a week regarding a query on a spare part. Is this the norm?
Thanks Paul

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Scooter

· #5 · Mar 13, 2007

I think it's one of the parts of their business they're most proud of. I'd say they have about the best customer service.

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