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· DT
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5,345 Posts
Discussion Starter · #3 ·
I'm rather disappointed this morning. After running the loco half way around my layout, it derailed. It had buckled and came off the track due to the glue join on the boiler failing.



This loco has so many delicate bits that come off or brake when handling it that now I have a few more broken bits as a result of my attempts to repair the boiler. The boiler required quite a bit of pressure maintained on the join to glue it back. I now have bust smoke deflectors, cab doors, pipes and some other small pieces.
 

· DT
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5,345 Posts
Discussion Starter · #17 ·
The live steam body is actually quite a bit thicker than the standard body. I think it's made of a heat resistant plastic. It gets really hot even with the internal fibre protection - you have to use the special gloves to handle it.

The detail on the live steam model is not bad indeed. I'll take some shots in the next day or two as I'm selling one of my Live Steam locos to fund some other project.
 

· DT
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5,345 Posts
Discussion Starter · #20 ·
After Hornby offered to "fix" my loco, they requested that I send it to them. So I sent it in to them. I included a DCC chip in the box for good measure and asked them nicely in a not if they would plug it in when the fixed the cracked boiler.

I received the package back today, so I was keen to see what they had done.

How dismayed I was when I opened the package. They had included a repairs invoice for £0 and they had done zero work.

The body was untouched, the loose steam deflector was just left off, the steam pipes and the connecting pipeds that I had glued on were loose in the box. The 'Flying Scotsman' name plate for the front of the boiler is missing completely and my DCC chip is still in the box, not installed.

What was the point of me spending cash sending it there if they do absolutely nothing, and actually return it to me in a worse state than I sent it...
 

· DT
Joined
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5,345 Posts
To carry on with my saga on getting this loco repaired, I emailed Hornby support again asking why they had suggested for me to send the loco in if in the end they didn't do anything to it at all.

I finally received a reply asking me to send it back again for a second time!

I suppose there is support and there is support...

I'm tempted to do that, on the other hand, it has now cost me quite a bit with all the transport. I may just leave the smoke deflectors off and weather the loco a bit and run it like mad on the layout pulling a train of pullman coaches.
 
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