Hornby select and bachmann class 20 digital sound problem

Peter. You do not have to. Nobody is forcing you.

If the Select is not for you then don't buy one!

Its so simple!

Those who have bought one don't seem to have the huge questions that you allude to.

It does the job it was designed to do.

For the active high end users here the Hornby Select is not their cup of tea. Fine. Nobody is forcing anything on anybody.

The fact that you have fitted a mix of 7 decoders already to locos suggests to me that you have now progressed beyond the level of beginner and you should be looking for a set up a step up from the Hornby Select anyway.

In the way that markw now is.

Would this be a fair comment?

Happy modelling
Gary

Lenz , or at least Mackays do likewise.

I gathered this from a retailer in the town where I come from , who admitted that he didn't stock Lenz because the importer required you to do a 2 day course and as they were starting up the business there wasn't time for them to do it. He does stock Gaugemaster , Bachmann and Hornby DCC , and in fairness does seem to have the sort of general DCC knowledge you'd expect from a user with some experience.

My local shop though - well although the individuals concerned are knowledgeable modellers , one of them has asked me a few questions about DCC (not technical support issues) , he having no experience of digital other than having fitted Zero 1 chips in a previous existance about 20 odd years ago. I'm hardly very expert.....

I get the impression product knowledge could be very patchy and some shops may be selling stuff without a clue how it works or the capability to offer even the most basic troubleshooting or technical support (Like "Have you tried removing the capacitors?")

How you actually train up a sales network that large in a few months before product launch is a very serious practical challenge. It looks as if Hornby may have been hoping their forum would provide one solution, as somewhere experienced users could help out novices. Trouble is, when the product first launches there are no experienced users. Dealer training may well be an area Hornby need to develop going forward, but the challenges in training up a mass market network ass oppoased to a small specialist one are uncharted territory.

My company's just launching a new global system. I know how much time and resource has been put into training in Europe over 12 months - but I doubt if the organisation has had half the training you would ideally have wanted in a perfect world

QUOTE (Ravenser @ 8 Mar 2007, 00:17) <{POST_SNAPBACK}>Lenz , or at least Mackays do likewise.

I gathered this from a retailer in the town where I come from , who admitted that he didn't stock Lenz because the importer required you to do a 2 day course and as they were starting up the business there wasn't time for them to do it.

Not quite as I understand it - they prefer you to, or at least show that you already have some DCC knowledge. On more than one occasion I have been in another retail outlet (who are aware of my DCC experience, & believe me, although it's fairly good I have nothing on Stan @ MacKays) who have "picked my brains".

Personally, IMHO it is almost certain that no one can know everything about DCC. I think the main problems have arisen because of the keen efforts to get the tills ringing (nothing wrong with that either) with intense competition between 2 major UK outline RTR manufactures, coupled with the rapid rise of DCC popularity for "the masses" (or "train set" people as others have called them).

Very different to the more sedate rise in popularity of "traditional" DCC systems such as Lenz, Digitrax et all, with their smaller distribution & dealer networks.