[morrycook]

I recently purchased on Ebay a brand new T9 never been out of its box since it was packed 30724 R2712 DCC Ready I have looked
at all the Emails relating to the T9 on the Forum and none say about the trouble I have. I have tested the loco on the
bench with the plug correctly inserted into the socket and the motor would only run when the power was applied to the
loco driving wheels and bogie wheels , all four axles of the tender would not make the motor run so I attempted to
remove the tender body, according to Hornbys instructions ie remove the tender coupling and remove the rear screw
underneath the coupling and attempted to remove the tender body to check the pickups,, which I cannot move.I don't want to lever it apart and damage the plastic,has it been stuck on or what.
It is a very nice model a pity Hornbys QC is not sorted

From Morry Cook

 

[34C]

Probably just a very snug fit. Lots of 'wiggle wiggle' will probably eventually separate body from chassis. I have had a couple of Britannia loco bodies like this, and you just have to close your ears to the ominous creaking and cracking noises and keep going until separation is achieved; then you can be amazed that despite the force applied there is no visible damage! Since the decoder socket is in the tender, the manufacturer expects the tender top to be removed to gain access; if you don't want to risk doing it yourself contact Hornby customer service. They have a good record for sorting out such problems.

 

[morrycook]

My son managed to get the tender top off,as I have Motor Neurome Disease and my hands are weak,but it took quite a time to remove it, and we found that no pickups where toching the backs of the wheels,its about time Hornby got there act together IE tell the China men how to put them together properly.

From Morry Cook.

 

[34C]

Morry,

Glad to hear you have been able to make progress. This problem with pick up wipers not being adjusted properly at the assembly stage affects a range of makers, from my experience since restarting the model railway interest in the 1990's. As an inveterate tinkerer (no sooner is it out of the box, than it is in its' component pieces) adjustments are not a problem, but really it shouldn't be necessary...

 

[pedromorgan]

QUOTE (34C)you just have to close your ears to the ominous creaking and cracking noises and keep going until separation is achieved; then you can be amazed that despite the force applied there is no visible damage!

I think it was Neil or Doug who snapped their flying scotsman in half!

Peter