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QUOTE (squeaky @ 17 Oct 2006, 22:13) <{POST_SNAPBACK}>I've ordered some Tillig track from Lokshop, but their website doesn't tell me how much the postage will be
, does anyone have an idea of how much the carriage to the UK will be. I've read elsewhere on this forum that they charge around 30 Euros is this correct

I actually contacted Lokshop recently to ask a similar question about prices after tax deduction for shipping outside the EU as the information on the website is complex and hard to follow. Basically it says take off 16% then add 3% and add another 4% then take 1% or something to that effect. All I wanted was a definite price as I already deal with a couple of shops in Germany and wanted to compare prices as theirs seemed lower. They didn't answer my question and referred me back to website with some arrogant twaddle. So if thats their customer service before I have even bought anything then they can get stuffed.

I have found this shop particularly good. They are helpful and will answer your enquiries.

Modellbahn Kramm
 

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QUOTE (dbclass50 @ 18 Oct 2006, 17:13) <{POST_SNAPBACK}>We have come across this situation before - ***shop are probably just "box-shifters" with no time for customer service.

We have checked their prices when customers have said "your price is X, but I can get it for Y at ***shop". Yes, the basic price is very competative, but when you add the shipping, the insurance (compulsory) & then the % for using your CC it does not look as good !

When comparing prices, customers often overlook the total price of getting the item !

best regards
Brian

Yes, it makes a big difference when you have a shop you can establish a relationship with. I have dealt with Modelbahn Kramm for a few years and they will order in stock they normally don't hold and do other things bulk sellers normally wouldn't bother with.

Heres the postage info pages from Modelbahn Kramm and Modelbahnecke to help with the original question on this thread.

Modellbahn Kramm postage costs

Modelbahnecke Postage costs
 

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QUOTE (Agamemnon @ 18 Oct 2006, 20:05) <{POST_SNAPBACK}>Hm, about the only thing I like about Lokshop is that they have posted, apparently with permission, full scans of several manufacturers' catalogs, such as Faller, Vollmer and Piko.

Beyond that, Kramm would have to be my choice as well. Even their site looks more competently designed and welcoming.
Agreed,
 

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QUOTE Lokshop are better in price than most, I found there attitude to their customers attrocious though. Modellbahn Kramm are about the same price and will answer your questions promptly. Something Lokshop wouldn't do.

QUOTE If you pay using a bank transfer, they give you a 3% bonus. Basically what they are charged for credit card transactions.

Unless you know something I don't bank transfers from the UK to Germany cost in the region of £20 a time - making this a non-viable option.
A lot of farting around when with other stores they will just tell you the true price up front.
 

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QUOTE Yep I agree, it seems that they like over complicating things. I've never shopped at Modellbahn Kramm though as They don't have Tillig track on their site.I might ask Modelbahn Kramm if they can get Tillig as I was quite impressed by the thread you did on their track. I will be in the market for a lot of new track soon and it seems well worth considering.
 

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How much does Lokshop charge for points? say the one you reviewed 85342? Modelzentrum Hildeheim has them in stock for 20.20 euros. I have just calculated that to be 30 Aussie dollars which is the same as I pay for Peco points here. However thats before the vat comes off it which will probably cover the postage. They tend to be full price guys though.
 

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QUOTE (squeaky @ 2 Nov 2006, 18:41) <{POST_SNAPBACK}>Lokshop sell the 85342 for 14.47 Euros which is about 24 Austrailian dollars, the base rate for shipping to Aus is 23 Euros.
I ordered 8 point kits and 11 lengths of track and the shipping to the UK was about 18 Euros!!

But you will get the VAT off which is 16%, I think...

I've discovered that Orient Express models in Adelaide do Tillig track so I may get the flexi track from them and then buy the points from Germany. I will see if Modelbahn Kramm can get them for me as I will be putting another order in with them soon. How hard were the kits?
 
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