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67 Posts
QUOTE (Bilbo @ 14 Oct 2008, 16:14) <{POST_SNAPBACK}>Its a real shame as Mackays , particularly when they were really Mackays were extremely helpful . informative and prompt with any requests.
Not really what I can say about their replacement on the Lenz front A&H models as I have emailed them 3 times and they have not replied.
Agree that it is a shame about anyone who goes out of business although I suspect that there may be more on the way in current circumstances.
As for A&H they were first class in dealing with my queries and then processing my Lenz upgrade which was done and returned lightning fast.
Are you certain that your e-mails have been received? I have had the situation where I wondered if a dealer had seen my response, a phone call confirmed they hadn't been received and that a gremlin in the server was blocking e-mails to his address. I have also had e-mails from my Yahoo account just disappear into the digital ether so I am always loath to criticise anyone who has not responded to e-mails unless I have delivery confirmation.
Not really what I can say about their replacement on the Lenz front A&H models as I have emailed them 3 times and they have not replied.
Agree that it is a shame about anyone who goes out of business although I suspect that there may be more on the way in current circumstances.
As for A&H they were first class in dealing with my queries and then processing my Lenz upgrade which was done and returned lightning fast.
Are you certain that your e-mails have been received? I have had the situation where I wondered if a dealer had seen my response, a phone call confirmed they hadn't been received and that a gremlin in the server was blocking e-mails to his address. I have also had e-mails from my Yahoo account just disappear into the digital ether so I am always loath to criticise anyone who has not responded to e-mails unless I have delivery confirmation.
