Andy
I have just forwarded a copy of the email response I sent on 18th. I always try to respond as soon as possible to email requests and comments.
As you will have seen above, there is a workaround for the problem of lights/sounds being switched off when recalling a loco into the stack. This shouldn't detract from the overall functionality of the PowerCab - this is the easiest system I have come across to use, and it can all be done with one hand! Nor is the PowerCab system unique in this situation. As stated elsewhere in this thread NCE do respond to comments from users and do try to provide what modellers are requesting. It is just that, with all things digital, sometimes one thing is fixed but has a knock-on effect elsewhere. No system on the market will satisfy all of the customers all of the time. I would not expect an immediate firmware upgrade to resolve this perceived problem as there could be other issues that NCE would want to look at, some of which have also been touched on above.
We have PowerCabs in stock and trust that all of our customers (and potential customers) will realise that, although NCE is not as well known as the big brands, the company and its retailers in the UK will do all they can to support users of NCE systems. There is also a wealth of advice in NCE user forums, especially from users in the US, where the brand has been well established for some time now.
Regards
John R
Bromsgrove Models
I have just forwarded a copy of the email response I sent on 18th. I always try to respond as soon as possible to email requests and comments.
As you will have seen above, there is a workaround for the problem of lights/sounds being switched off when recalling a loco into the stack. This shouldn't detract from the overall functionality of the PowerCab - this is the easiest system I have come across to use, and it can all be done with one hand! Nor is the PowerCab system unique in this situation. As stated elsewhere in this thread NCE do respond to comments from users and do try to provide what modellers are requesting. It is just that, with all things digital, sometimes one thing is fixed but has a knock-on effect elsewhere. No system on the market will satisfy all of the customers all of the time. I would not expect an immediate firmware upgrade to resolve this perceived problem as there could be other issues that NCE would want to look at, some of which have also been touched on above.
We have PowerCabs in stock and trust that all of our customers (and potential customers) will realise that, although NCE is not as well known as the big brands, the company and its retailers in the UK will do all they can to support users of NCE systems. There is also a wealth of advice in NCE user forums, especially from users in the US, where the brand has been well established for some time now.
Regards
John R
Bromsgrove Models