Couldn't agree more Dennis. All my purchases have to be through the post via the internet because 00 kit isn't available here in Spain. I therefor rely one hundred percent on my dealer in the UK and they never let me down, whether it's a petty query over the phone or directing me to a cheaper alternative when I am after a particular item. Their service is fast, reliable and, best of all, the staff know what they are talking about. "The Signal Box", long may their business flourish.