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Don't worry!

In my experience, Hornby have always fixed anything I have sent them without charge, I always include a polite covering letter of course.
The turn-around is also very quick, usually within 2 weeks, often within a week.

I don't think I would worry about taking the loco apart to remove the decoder, just mention it in your covering letter and I'm sure everything will be fine.

It just proves how difficult it is to take many of the super-detailed models apart to fit decoders, I ran into a similar problem with my A4 Silver Fox, and I am still working on it!
There MUST be an easier way, perhaps tender mounted decoder sockets like the Bachmann Ivatt 2MT?

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