I have just had 2 compensation cheques from the Post Office for goods that were lost in the post and shipped overseas.
The UK Post Office has warned me that they will not provide compensation in future for goods shipped overseas that are lost or damaged and that have not been shipped using a traceable method of shipment.
They claim that they are unable to establish whether the loss took place within the UK or outside the UK if standard airmail or surface shipping is used. On this basis they will no longer give the senders the benefit of the doubt.
A signed for traceable package costs an extra £3.50 over and beyond the standard shipping rates although of course the vendor may have to add a surcharge to this to cover credit card fees and additional administration.
If you are overseas and purchasing mail order from a UK vendor then it is important to establish what their terms are in the event of loss or damage, and whether their shipment charges include for a signed for package. You may have to pay extra for this.
Happy modelling
Gary
The UK Post Office has warned me that they will not provide compensation in future for goods shipped overseas that are lost or damaged and that have not been shipped using a traceable method of shipment.
They claim that they are unable to establish whether the loss took place within the UK or outside the UK if standard airmail or surface shipping is used. On this basis they will no longer give the senders the benefit of the doubt.
A signed for traceable package costs an extra £3.50 over and beyond the standard shipping rates although of course the vendor may have to add a surcharge to this to cover credit card fees and additional administration.
If you are overseas and purchasing mail order from a UK vendor then it is important to establish what their terms are in the event of loss or damage, and whether their shipment charges include for a signed for package. You may have to pay extra for this.
Happy modelling
Gary