I am having a problem with Modelmaster Jackson Evans in Scotland. I ordered and paid for a set of 7mm BR number plates for my Heljan Large Prairie from Jim at Modelmasters in early January 2020 but he sent me a 4mm set. I returned them to him and when I rang him and spoke to him, he apologised and said that he had misread the order and that he would have to order further supplies of the necessary thickness of brass for the 7mm sets. Not long after that, of course, everything went just a little awry with the pandemic and, when I spoke to him again in the summer, he said that, obviously, he was unable to source any supplies of brass and that I would just have to wait until the factory had re-opened, which was fair enough under the circumstances. I rang him again in October and he said that he was still waiting for materials but that it should not be much longer.
In early May this year, I had neither received the number plates nor any further communication from him and, since than have rung him a total of five times but all I am getting is voice mail, so could anybody tell me if they have had any contact with Jim or received any orders because I am beginning to wonder if I will ever see the numbers or my Â£14.49 payment!
Any information would be much appreciated.