Coming to this somewhat late, even these weren't a foolproof asset (in UK operation at least). I recall an account collected from an LMS crew,that having set the pusher going to move coal forward, an up to that moment unsuspected large block of coal finished up wedged about two feet behind the shovelling plate, so inside the coal slide, and totally unbreakable with the tools on the footplate while running. So off they came, in possession of a Duchess otherwise in the pink of condition...
The fault clearly lay 'somewhere' between the mine sources and the railway, was the required size grading specified, and/or were the mining concerns capable of meeting the grading requirement?
Regarding the latter, from my late Father in law I have one of his many 'career treasures', a 1920's book relating to the engineer's appraisal of coal for whatever end purpose it was purchased. The sheer scale of the test methods alone gives a good idea of the potential problems with coal supply, and he told me that his 'worst ever' experience was 70% of the quoted calorific value, the ash content (combined fusible and non-fusible) correspondingly circa 10x the quoted average: so bad that the assessment had to be prematurely stopped as the test apparatus was choked...