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Neil

Interesting that you should raise this, I have not yet received my Marklin one.
The Insider Magazine stated that they were shipped at the beginning of July.

Last Monday I emailed the Insider Club in Germany, but i have not yet had a reply.
I have had one each year since they started producing them in English.

Hope ours turn up soon.

Regards
Ashley
 

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QUOTE (ashleyh @ 22 Aug 2008, 04:32) <{POST_SNAPBACK}>Neil

Interesting that you should raise this, I have not yet received my Marklin one.
The Insider Magazine stated that they were shipped at the beginning of July.

Last Monday I emailed the Insider Club in Germany, but i have not yet had a reply.
I have had one each year since they started producing them in English.

Hope ours turn up soon.

Regards
Ashley
So do I Ashley. They're usually pretty good. Hoping for some Rheingold footage what with some of the forthcoming releases.

John, was it this years one you saw?
 

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QUOTE (steventrain @ 24 Aug 2008, 08:25) <{POST_SNAPBACK}>I already got the Marklin 2007 DVD three weeks ago.

Hi,

It was already send out from Trixclub from the 11 July 2008. You are right to email the club if not arrive.
 

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What's in those DVDs, if I might ask?
 

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Discussion Starter · #14 ·
QUOTE (ashleyh @ 1 Sep 2008, 23:53) <{POST_SNAPBACK}>Thanks Neil

I set my email to the Marklin equivalent, I think [email protected]

No response still though, so I will email again tonight.

Hope yours turn up soon.

Best Regards
Ashley
So do I Ashley. Have you tried calling their help desk? I did once and was astonished at how efficient they were.
 

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Still nothing for me Neil.

I emailed again last week and no reply, so I think I will have to give the helpline a ring as you suggested.

Regards
Ashley

EDIT And of course, within minutes of me typing the above, I received an email from the Marklin Insider Club to say they are sending me another DVD.


Strange how there have been problems this year, but never previousy.
 

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Discussion Starter · #17 ·
QUOTE (ashleyh @ 8 Sep 2008, 21:03) <{POST_SNAPBACK}>Still nothing for me Neil.

I emailed again last week and no reply, so I think I will have to give the helpline a ring as you suggested.

Regards
Ashley

EDIT And of course, within minutes of me typing the above, I received an email from the Marklin Insider Club to say they are sending me another DVD.


Strange how there have been problems this year, but never previousy.
Yes that's right. I have never missed an issue or DVD before but this year the second set of mag's and the DVD went astray. I wonder what's changed?
 

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QUOTE (neil_s_wood @ 8 Sep 2008, 23:47) <{POST_SNAPBACK}>I have never missed an issue or DVD before but this year the second set of mag's and the DVD went astray. I wonder what's changed?

Could it be something to do with the restructuring over the past year?

Regards
 

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Discussion Starter · #20 ·
QUOTE (john woodall @ 10 Sep 2008, 21:42) <{POST_SNAPBACK}>Doesn't everyone know that Australia is now offically part of New Zealand?

Did you forget to advise them of that simple fact?

John
Yes, I'm afraid I did John

It quite possibly is something to do with the restructuring Dave, although my latest magazine turned up on the same day as the reissue DVD.
Figure that out.
 
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