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I assume you have had this loco on the programming track and tried to read a few CV's. If you haven't get into the habit of testing your installations before plonking them on the main line.
Although ZTC don't advocate the removal of capacitors you could try this route: I see you have a plug-in decoder the chances are you haven't tried this route yet.
Perhaps first try phoning ZTC Tel: +44 (0)870 241 8730 ask them why their decoder isn't working as it should.

What system are you using ? why did you choose this decoder ? Do you have other loco's that run normally ?

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